IT Services

Keep Your IT Infrastructure Stable, Scalable & Future-Ready

Edvenswa delivers end-to-end IT services, from round-the-clock infrastructure monitoring and managed operations to strategic cloud management. With over a decade in IT, we become your trusted partner to monitor, troubleshoot, and evolve every component of your IT environment, keeping processes transparent through clearly documented SLAs and KPIs.

Get in touch
IT Services

IT Components We Manage

Edvenswa handles modern enterprise IT infrastructures, including massive, complex, and heterogeneous environments. We take care of all your IT components within a range of services from daily monitoring and management to long-term optimization and evolution.

* Service scope is tailored individually for each company's infrastructure and IT assets.

Hardware

Desktops

Laptops

Mobile devices

Tablets

IoT Devices

Software & System Integrations

Custom and off-the-shelf applications

Custom and OOTB ESBs/message brokers

Networks

Switches

Routers

Wireless Access Points

Modems

Hub

Servers

Data Storage (cloud-based and on-premises)

Databases

Data Warehouses

Data Lakes

Security Tools

Firewalls

SIEM

IAM

Network Security Monitoring Tools

Antivirus

Software Development Infrastructures

Development & Testing Environments

CI/CD Pipelines

Containerization Tools

Dependency Management Systems

Managed IT Services We Deliver

We plan a scope of managed IT services individually for each client.

Strategic IT Infrastructure Consulting

Analysis of the IT infrastructure state with focus on scalability, operational efficiency, and security

IT infrastructure optimization roadmap with tactical solutions to identified problems

IT infrastructure cost optimization

IT Infrastructure Monitoring 24/7

Configuration of tools for infrastructure monitoring and alerting (Prometheus, Nagios)

Reporting on availability, uptime, and response time of every infrastructure node

Troubleshooting to maintain infrastructure productivity

Managed Network Operations Center (NOC)

IT Infrastructure Administration

User administration, regular software configuration and updates

Management of servers, network, cloud and on-premises data centers

Virtual desktop administration

Vulnerability assessment

Regular compliance review (HIPAA, GDPR, PCI DSS, FDA) and reporting

IT Help Desk

L1 help desk – resolution of user issues

L2 help desk – resolution of technical issues without code changes

L3 help desk – resolution of technical issues at the code level

Cloud Management

AWS, Azure and multi-cloud infrastructure management

Application troubleshooting

Applications and data migration to the cloud

Cloud monitoring and optimization

Managed Application Services

Application monitoring focused on availability and response time

Application troubleshooting

Application modernization (re-engineering, re-architecting, redesign)

Application evolution with continuous delivery of new features

Managed DevOps

Deployment of CI/CD pipeline

Implementation of containerization strategy (Kubernetes or Apache Mesos)

Implementation of test automation

Design of automated monitoring solutions

Managed Security

Security audits

Vulnerability assessment

Penetration testing

Compliance program planning/assessment

IT Infrastructure Services We Deliver

We are ready to provide any combination of service components to form an ideal scope for your business.

1. Enterprise-wide Infrastructure Services

Integration patterns tailored to your strategy

Proven track record across point-to-point, SOA, ESB, and shared database approaches, all tailored to maximize your business outcomes.

Proactive risk management

We ensure the integrated system delivers optimal performance in terms of response time, security, and data quality.

2. Cloud Infrastructure Services

Cloud migration & modernization

Seamless migration of applications and data to the cloud with a strategy matched to your current needs and future growth.

Continuous cloud optimization

Ongoing monitoring, cost optimization, and performance tuning across your cloud environments to keep operations efficient.

How We Make Our Cooperation Comfortable and Risk-Free

Flexible Co-operation Models

Edvenswa is a full-service MSP provider – we can take care of all IT operations within your company.

SLA Based Service Delivery

We ensure service transparency and build trust by documenting and signing a Service Level Agreement (SLA) that clearly defines the services, delivery terms, and KPIs.

24/7 Availability & Fast Responsiveness

Our team is available round-the-clock to address critical issues and ensure seamless IT operations with minimal downtime.

Smooth Communication

We maintain transparent and structured communication, providing regular updates and prompt feedback channels.

Knowledge Transfer

We ensure comprehensive knowledge transfer to your in-house teams, helping you sustain and scale IT operations independently when needed.

Guaranteed Quality & Data Security

We follow strict quality assurance protocols and industry-leading security practices to protect your systems and data from risks, breaches, and compliance violations.

Flexible Pricing for IT Services

Per-ticket Pricing

Best for: L1, L2 support, security management

We define the ticket cost at the start of cooperation

Charged based on the volume of incidents resolved monthly

Fixed Monthly Fee

Best for: L3 support, ongoing security management

Pay in advance at a reduced hourly rate

Continuous support delivered within prepaid hours

Time & Material (Hourly Billing with Cap)

Best for: Application and/or IT infrastructure evolution

Covers substantial changes or new functionality

End-of-month invoice based on reported hours

Mixed Model (Fixed Monthly Fee + T&M)

Best for: Long-term cooperation with mixed services

Combines different pricing models for different activities

Flexible and scalable for diverse business needs

Why Edvenswa

HP Enterprise
Lenovo
Logo 3
Cisco
Ubiquiti
Acronis
Intel

Over a decade in IT, with deep expertise in IT Service Management (ITSM).

An expert IT team holding certificates including AWS Certified Solution Architect, RHCSA, Microsoft Certified Professional (MCP), and AWS Certified SysOps Administrator.

Proven track record of excellence and innovation, recognized in the prestigious Global Outsourcing 100 listing.

Industry-wide experience across healthcare, retail, manufacturing, financial services, marketing, and more, with a personal approach to every customer.

Pricing transparency and SLA flexibility. We provide custom quotes quickly upon request.

ISO 9001-certified quality management system ensuring value-driven service delivery.

ISO 27001-certified information security management system for rock-solid protection of customer data.

Our Trusted Partners

Companies that trust Edvenswa to power their IT infrastructure.

EdVensWa Seal

11205 Alpharetta Hwy,
STE H2, Roswell, GA
30076

© 2007-2026 Edvenswa All rights reserved